How we built an award-winning employee service experience at Coca-Cola Europacific Partners
Tuesday, 12th September 2023
11:00am - 12:00pm BST

In 2016, three Coca-Cola bottling companies merged to become one, but each had their own way of working. Our business strategy was to become one People Services to support our employees from the day they join to when they leave. We decided to let Genie, our ServiceNow portal, out of the bottle and have now saved our employees well over three million hours in productivity.

Join this session to hear how CCEP approached providing an Employee Centric Portal and discover why Genie continues to create a magical employee experience at Coca-Cola.

By attending you will:

  • Hear first-hand, a transformation journey of digital employee experience

  • Understand how to approach strategy and avoid pitfalls along the way

  • Discover how unifying your digital EX can save your employees and managers precious time

Please note: This webinar will not be available to view on demand.

Kate Holcroft
Kate Holcroft
People Director, EMEA
ServiceNow
Suzy Jearum
Suzy Jearum
Associate Director of Employee Experience
Coca-Cola Europacific Partners
This session is not available on demand.
About ServiceNow

ServiceNow enables the digital workflows that unlock productivity for organisations & employees. Our Now platform delivers a faster, smarter & more automated experience.

We simplify how employees get services they need by enabling them to get answers and help—anytime, anywhere. We deliver a unified experience with workflows across all departments, providing mobile access to services from home or work and support agents with digital tools for resolving requests faster.

Resources
Think BIG: Embracing the new era of productivity in the face of economic uncertainty
Think BIG: Embracing the new era of productivity in the face of economic uncertainty
Download
How to have productive experiences for your employees
How to have productive experiences for your employees
Download
4 steps to establish an employee experience platform
4 steps to establish an employee experience platform
Download
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