A new baseline of employee expectations has emerged. But what exactly are the employees of 2023 looking for?
The results are in.
Using survey data from 370 business leaders and employees, Zendesk’s newly released Employee Experience Trends Report 2023 reveals key trends employers should focus on this year and beyond:
Digital transformation is top of mind
Workplace technology is a pain point for employees
AI bots can help control costs and increase productivity
Organisations will need to transform workplace technology to better support hybrid work, increase employee productivity, and control costs.
Join Zendesk experts as the report is brought to life to give you all the need-to-knows for shaping your digital transformation strategy—to build an employee experience that retains your best people and protects your bottom line.
Zendesk is on a mission to simplify the complexity of business and make it easy for companies to create connections with both their employees and customers.
Our software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships. The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world. Learn more at www.zendesk.com.