Employee Experience Trends 2023: Shape your digital transformation
Tuesday, 30th May 2023
12:00pm - 1:00pm BST

A new baseline of employee expectations has emerged. But what exactly are the employees of 2023 looking for?

The results are in.

Using survey data from 370 business leaders and employees, Zendesk’s newly released Employee Experience Trends Report 2023 reveals key trends employers should focus on this year and beyond:

  • Digital transformation is top of mind

  • Workplace technology is a pain point for employees

  • AI bots can help control costs and increase productivity

Organisations will need to transform workplace technology to better support hybrid work, increase employee productivity, and control costs.

Join Zendesk experts as the report is brought to life to give you all the need-to-knows for shaping your digital transformation strategy—to build an employee experience that retains your best people and protects your bottom line.

April Thomaschaske
April Thomaschaske
Global Director, People Partnering
Zendesk
Dani Doroff
Dani Doroff
Senior Manager, Global Employee Services Operations
Zendesk
Owen McConnell
Owen McConnell
RVP Commercial UK&I
Zendesk
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About Zendesk

Zendesk is on a mission to simplify the complexity of business and make it easy for companies to create connections with both their employees and customers.
Our software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships. The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world. Learn more at www.zendesk.co.uk.

Resources
Employee Experience Trends 2023 Report
Employee Experience Trends 2023 Report
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