Client-facing organisations move fast, balancing multiple projects, shifting priorities, and constant pressure to deliver. But as teams grow, maintaining visibility, performance, and engagement becomes increasingly complex.

In this session, we’ll be joined by Karimah Walters-Stroud, Head of Employee Experience at Imagination Group, who will share how her team supports a high-performing, project-driven business without adding unnecessary process or admin.

Together, we’ll explore how modern people teams can better support performance, retention, and team visibility at scale. Karimah will bring real-world insights from a client-driven environment, including how they’ve approached building consistency, empowering managers, and maintaining engagement as the business grows. We’ll also show how the right HR technology can bring clarity to complex team structures and enable a more connected, high-performing employee experience.

You’ll leave with actionable ideas to:

• Improve visibility across teams and workloads

• Support managers to drive performance

• Strengthen retention in fast-paced environments