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Ever wondered how remote and flexible work will shape the future?
Join us for a webinar in partnership with Brook Street to explore the transition towards flexible work models and the vital role of digital skills in tomorrow's workforce.
Using the contact centre industry as a key example, participants will learn strategies to help employees develop and leverage these essential skills effectively.
We’ll cover:
Best practices for implementing and managing flexible work models
Why digital skills are vital for maintaining productivity and efficiency in remote and hybrid settings
How you can create a culture of continuous learning and adaptation to technological advancements